
Making a Claim
Faith Insurance takes pride in processing claims fairly and efficiently, helping to get your community's activities back to normal as soon as possible.
What you should do if a claim arises
Report by Phone:
Call Ansvar Insurance on 1300 650 540
Please ensure that you have the following ready:
- Your Policy number
- Details of the incident (document as much information as you can remember to ensure we can assist you as quickly as possible)
- Detailed information of any contact related to your claim (including date and time) don’t leave any details out (including date and time)
Report by Email:
Property claims
- Take photos of any damage
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Report burglary, theft or malicious damage to the police
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Get a copy of the police report
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Complete the Commercial Property Claim Form and send to nroberton@ansvar.com.au and claims@ansvar.com.au and hello@faithinsurance.org.au
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Take steps to prevent further damage or loss occurring, such as removing water, replacing locks or broken windows
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For other types of repairs, get at least two quotes
Liability Claims:
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Complete the Public and Product Liability Claim Form and send to liabilityclaims@ansvar.com.au and hello@faithinsurance.org.au
Personal Accident Claims:
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Provide medical assistance to any injured persons
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Complete the Personal Accident Claim Form and send to liabilityclaims@ansvar.com.au and hello@faithinsurance.org.au