What you should do if a claim arises

Report by Phone:


Call Ansvar Insurance on 1300 650 540

Please ensure that you have the following ready:

  • Your Policy number
  • Details of the incident (document as much information as you can remember to ensure we can assist you as quickly as possible)
  • Detailed information of any contact related to your claim (including date and time) don’t leave any details out (including date and time)


Report by Email:


Property claims
  • Take photos of any damage
  • Report burglary, theft or malicious damage to the police

  • Get a copy of the police report

  • Complete the Commercial Property Claim Form and send to nroberton@ansvar.com.au and claims@ansvar.com.au

  • Take steps to prevent further damage or loss occurring, such as removing water, replacing locks or broken windows

  • For other types of repairs, get at least two quotes


Liability Claims:


Personal Accident Claims:
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Faith Insurance is dedicated to facilitating a simple and efficient claims process for our members. Please get in touch if you have any queries or issues to bring to our attention.